Frequently asked questions by customers

CCM Custom Uniforms can be purchased through an authorized CCM Dealer. We can help you contact your local dealer. To do so please fill out the CONTACT US form to help get you started.
Full Sublimation orders take anywhere from 4-6 week to produce. Embellishment orders take anywhere from 8 -10 weeks to produce. Orders can only go into production after the following steps have been met. 1. All billing and shipping details are provided. 2. The Player roster is complete and confirmed correct by the customer. 3. Product construction details and Production artwork details must be authorized and digitally signed of on by the customer. NOTE: The time it takes to get your order ready for production including Artwork development, Pre-production samples or color matching swatches and transit time to deliver is not to be considered as part of the production times mentioned above.
Custom uniforms can be designed by using our 3D UNIFORM BUILDER. Here you can select from our library of designs, choose you colors and place your logos on the the uniform. When completed the design can be saved and used when ready to place you order.
No Problem. Complete the CONTACT US FORM and in the notes section let us know that you want to create a custom design that is not in our library. You can work directly with our graphic team to bring your design idea to life. Our graphic team will contact you to schedule a Live Design Session where you can quickly communicate you design ideas to the team.
YES. Color matching is possible for all sublimated orders and large cut and sew orders. We only require a small color swatch sample to be submitted for matching. (5 inch by 5 inch material swatch sample size) These samples allow us to use optimal lighting conditions to thoroughly color match. This process will add time and can take up to an extra 2 weeks to prepare your order for production. Important: Please be aware the color matching process is only required for the initial order. Reorders of same artwork will not have to go through this process again. In some cases an exact color match is not possible, if that occurs, we will provide the best color swatches for you to choose from.  
Our custom uniforms are MADE TO ORDER. Order errors are costly and expensive and all aspects of the order MUST BE CORRECT THE FIRST TIME. The construction and coloring process of sublimated apparel varies between manufacturing companies. This is due to the use of printers, sublimation papers, inks and materials from different suppliers. Because of this there is very often a difference of color output. This cannot be avoided but must addressed. Please be aware the color matching process is only required for the initial order. Reorders of same artwork will not have to go through this process again.
YES You can submit and use a logo that you created. We use graphics in vector format, including *.cdr, *.eps, or *.ai. Non vector logos will have to be recreated in proper vector format for production. If these formats are not available and CCM Custom Uniforms must redraw the logo, a one-time artwork charge may be applied to accomplish this. This fee will depend on the logo complexity and time required to reproduce any non-vector supplied logos. Cost for any artwork that CCM Custom Uniforms is required to purchase to complete a customer design will be added to the order invoice. The 3D Uniform Builder will accept non vectored logos for display, but these logos will have to be redrawn into vector format suitable for production. If using non vector logos in the 3D Uniform Builder for best results use logos with a minimum of 600 DPI.